Terms of service

Welcome to Hale & Rue. By accessing or using this website and placing an order, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase

1. General 

  • Throughout the site, the terms “we”, “us”, and “our” refer to the brand.
  • By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by these Terms & Conditions. 
  • We reserve the right to update, change, or replace any part of these Terms & Conditions at any time. 

2. Product Information 

  • We make every effort to display product details, descriptions, and colours as accurately as possible. 
  • Actual product colours may vary slightly due to screen settings and lighting. 
  • All measurements are approximate and may vary slightly. 

3. Pricing & Payments

  • All prices are listed in INR unless stated otherwise.
  • Prices are subject to change without prior notice.
  • We reserve the right to refuse or cancel any order due to pricing errors or inaccuracies. 
  • Payments are processed securely through supported payment gateways. 

4. Orders & Acceptance

  • Placing an order does not guarantee acceptance. 
  • We reserve the right to cancel or limit quantities purchased per order or per customer. 
  • In case of order cancellation, any amount paid will be refunded as per our Refund Policy. 

5. Shipping & Delivery 

  • Delivery timelines are estimates and may vary due to external factors. 
  • We are not responsible for delays caused by courier partners, natural events, or unforeseen circumstances.
  •  Return shipping charges will be deducted from the refund amount, as mentioned in our policy.
  • Shipping charges, if applicable, will be mentioned at checkout. 

6. Returns & Refunds

  • Returns, refunds, and exchanges are governed by our Return & Refund Policy available on the website. 
  • Return shipping charges will be deducted from the refund amount, as mentioned in our policy. 

7. Care Instructions

● Products should be cared for as per the wash-care instructions mentioned on the product page.

● We are not responsible for damage caused due to incorrect washing or handling.

 8. Intellectual Property

  • All content on this website including images, designs, logos, text, and graphics is the intellectual property of the brand. 
  • Any unauthorized use, reproduction, or distribution is strictly prohibited.

9. User Conduct 

  • You agree not to misuse the website or engage in activities that disrupt or interfere with the website’s functionality. 
  • Any fraudulent activity may result in termination of access to the website. 

10. Limitation of Liability 

  • We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. 
  • Our liability, if any, shall not exceed the value of the product purchased.

11. Indemnification

  • You agree to indemnify and hold harmless the brand, its directors, employees, and affiliates from any claims arising out of your use of the website or violation of these Terms & Conditions. 

12. Governing Law

  • These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. 
  • Any disputes shall be subject to the jurisdiction of courts in India. 

13. Contact Information For any questions regarding these Terms & Conditions, please feel free to contact us on:

Email: haleandrue1@gmail.com

We will review all genuine queries and aim to provide a timely response.

By using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.